PRIVACY POLICY

Effective Date: 04/30/2026


Five Star Auto Tint & Glass (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Telephone Consumer Protection Act (TCPA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide

  • Full name
  • Phone number
  • Email address
  • Vehicle details (make, model, year)
  • Service requests or inquiries
  • Billing and payment details

B. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies, analytics)

C. Third-Party Lead Sources

We may receive your information from:

  • Yelp inquiries or quote requests
  • Booking platforms or scheduling tools
  • Advertising platforms

2. How We Use Your Information

We use your information to:

  • Provide quotes and services
  • Schedule appointments
  • Process payments
  • Communicate regarding your service
  • Send service updates or reminders
  • Improve our website and customer experience
  • Send marketing messages (with consent)

3. SMS Marketing & TCPA Compliance

By providing your phone number, you consent to receive SMS/text messages from Five Star Auto Tint & Glass for:

  • Appointment confirmations
  • Service updates
  • Promotional offers

Important Disclosures

  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase
  • You can opt out anytime by replying STOP
  • For help, reply HELP or call (800) 585-4002

We comply with the Telephone Consumer Protection Act (TCPA) and do not send unsolicited messages.

4. Online Payments

We securely process payments through third-party payment processors. We do not store full credit/debit card information on our servers.

Payment processors may collect:

  • Billing name and address
  • Payment card details
  • Transaction information

These providers maintain their own privacy and security practices.

5. Booking & Scheduling Systems

When you book an appointment online:

  • Your contact and service details are stored
  • We use this information solely to manage appointments and services
  • Third-party booking tools may process your data securely on our behalf

6. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Payment processors
  • Booking/scheduling platforms
  • Marketing service providers
  • Legal authorities if required by law

7. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to your personal data
  • Request deletion of your personal data
  • Correct inaccurate personal data
  • Know what data is collected and how it’s used
  • Limit use of sensitive personal information
  • Opt out of data sharing (if applicable)

To Exercise Your Rights

We will respond within the time required by law.

8. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

10. Cookies & Tracking Technologies

We may use cookies and analytics tools to:

  • Understand website traffic
  • Improve functionality
  • Enhance user experience

You can disable cookies through your browser settings.

11. Children’s Privacy

We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

Five Star Auto Tint & Glass

1124 Kansas Ave Suite B1
Modesto, CA 95351

Phone: (800) 585-4002
Website: www.fivestarautotint.com